Business letters and emails reflect your company's image.

Course Benefits

• Learn to write clear, concise and effective documents
• Write to produce an appropriate business style

Course Programme

• Recognising the principles of effective writing
• Planning reader-focused letters and emails
• Adopting a standard design for all letters
• Developing information structures to meet reader requirements
• Writing clear,concise and effective sentences
• Identifying common grammatical errors
• Towards a reader-friendly writing style

Participants should bring samples of letters they have written or the types of letters they will be expected to produce.