• Fleeced where'er you roam

  What's the story with roaming charges? Being charged scandalous sums by hotels to use in-room telephones for calls home used to be one of the more unpleasant features of going abroad. With the arrival of the mobile phone, the hotels lost out on a big earner but lest consumers had a chance to savour low-cost calls home, mobile operators stepped in and started ripping them off with spurious roaming charges. p
  

• For some satellite TV subscribers, Sky's the limit

  We've got mail: John Moore from Kells, Co Meath, has been in touch to complain about the customer service offered by Sky Television. He has been a Sky satellite subscriber for some years and has always paid for his subscription by credit card. Recently, however, he received correspondence from Sky to say that he had instructed MasterCard to cease payment. p
  

• Value for money

  Conor Pope reviews fresh fruit salads p
  

• Thumbs Up, Thumbs Down

  Thumbs Up/Watered down: The hugely inflated price of bottled water in Ireland frequently prompts readers to get in touch but today we find ourselves in the unusual position of highlighting the opposite. Nourish, the chain of health food stores, is currently selling 500ml bottles of Volvic mineral water for just 59 cent. We are told the promotion is going to last until the end of the month. p
  

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