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Thu 11 Nov 2007Complaints to Ombudsman have 'rocketed'Hospital-related complaints to the Ombudsman, Emily O'Reilly, have "rocketed" since legislation changed in 2004, she said yesterday. She was now receiving two complaints per week since her remit was extended to voluntary hospitals and centres providing services to the HSE."Many, many of the complaints I am getting relate to allegations of poor communication in hospitals and a major concern is the issue of dignity surrounding death in hospitals," she said.