Sign up to The Irish Times Archive (1859 - 2008)My Account »

Sat 04 Apr 2007Communications watchdog orders Eircom to refund 3,000 customersSome 3,000 Eircom customers will shortly be issued refunds after they were overcharged by €25-€300 for a call barring service that prevents calls to premium rate phonelines, mobiles and personal numbers.The mistake was discovered as part of an audit of Eircom's billing systems that had been ordered by the Commission for Communications Regulation (ComReg), after it emerged in 2004 that the fixed-line operator had overcharged 31,500 customers for call management services.