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May 6, 2008

An interesting letter

Filed under: Airlines — Conor @ 1:12 pm

The letter pasted below appeared in The Irish Times this morning. It makes for interesting reading.

Madam, - I read with interest the report of May 1st by Conor Pope on the exorbitant prices being charged by “low-cost” airlines to fly to Bristol and other nearby cities for the Heineken Cup rugby final.

On January 26th I booked two seats on Ryanair flight FR506 flying to Bristol at 6.50am on May 24 for a price, before taxes and charges, of €49.99. On March 27th I received a schedule change from Ryanair advising that this flight was now departing at 15.00 and that I could avail of a full refund. As this flight would not have arrived in Bristol in time for the start of the Heineken Cup match, I had no alternative but to accept the refund and rebook the flight with Aer Lingus from Birmingham.

Surprise, surprise, flight FR506 is now departing again at 6.50am with a seat price of €229.99. I would be very interested to hear Mr Peter Sherard’s explanation for this. - Yours, etc,
TERRI KIERNAN MERLIN, Sarah Curran Avenue, Dublin 16.

2 Comments »

  • 1

    I noticed that letter this morning too. It seems the airlines can get away with a lot of things that most retailers wouldn’t dream about.

    Comment by MikeB | May 6, 2008 at 1:30 pm
  • 2

    O’Leary is no ordinary fool, that’s us.

    Comment by sineadm | May 6, 2008 at 7:03 pm

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