A subscription to ireland.com Premium Content gives you access to the daily online version of The Irish Times newspaper (including Crosswords), special interest sites such as Sport, Technology, Business and Education, and access to the searchable archive of articles from the last 10 years. Non-subscribers will only have limited access to these areas.

At registration, you will be asked to choose a username and password which you will be prompted for when you attempt to view premium areas of ireland.com. Following subscription to 24 hour access via SMS you will be sent a code to your mobile, which you will be prompted for when you attempt to view Premium Content areas. Premium Content articles are indicated by a P. You will be able to log in from any computer connected to the Internet. However, you will only be able to maintain one session at a time. It is not possible to log in simultaneously at different computers.

An annual subscription is valid for one year (365 days) from the date of subscription. A weekly subscription is valid for 7 days from and including the date of subscription. A 24 hour subscription via your mobile is valid for 24 hours from the time you first enter the access code on ireland.com.

The 24 hour subscription via your mobile is activated the first time the code is entered on ireland.com. The subscription will then be valid from the time it is activated for 24 hours. The subscription must be activated within seven days of being received.

You will be reminded with emails and messages at login when your account is due for renewal. These reminders will include links to the renewal area in 'My Account'. If you have purchased an auto-renewing subscription you will receive emails before a renewal payment is processed. You will not be reminded of expiry if you have purchased a 24 hour subscription.

ireland.com's breaking news service is updated constantly from 6.30 a.m. until 10 p.m. daily. The Irish Times newspaper is published on the website each morning at approximately 4 a.m., Monday to Saturday.

Here's what to do:

Netscape Communicator 4.x

• Click "Edit" on the menu bar at the top of the window.
• Select "Preferences..." from the bottom of the pull-down menu.
• Select "Navigator" from the left hand panel.
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AOL Web Browser

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Customer Support is available via email at services@irish-times.com We will endeavour to respond to your query within 24 hours, excluding weekends and bank holidays.

ireland.com is committed to your privacy. We do not pass any personal information about our customers to any third parties. Your email address will only be used by ireland.com, The Irish Times or selected advertisers to send marketing messages if you have chosen to opt in to our marketing database and specifically requested that we do send such messages. Please click here to read our privacy policy

The decision to charge for Premium Content is part of a growing trend amongst content-driven websites all over the world to introduce subscription models for premium services. Numerous other websites, including the Irish News, Salon.com, Financial Times, and the Wall Street Journal now charge for access to their online content. Some articles on the subject include:

• FT.com to charge for Premium Content
• Times to charge for online content
• UK Times to charge for online content
• ireland.com announce plans to charge

An annual subscription costs Eur 79, while a weekly subscription cost Eur 7. A 24 hour subscription costs Eur 2 plus the cost of a standard SMS. The charge is effective upon delivery of the access code.

You may conduct searches in the archive area for free, and view summary lines of all the articles listed. However, to read the full content of the article subscription is required. For research purposes or one-off requirements the most suitable options are a 7 day subscription for Eur 7 or a 24 hour subscription for Eur 2.

The ireland.com homepage, a number of the Irish Times articles, all Breaking News articles, special news-driven or feature sites, such as Budget 2006, the Jobs, Property and Motoring sections, Sudoku, Birth, Marriage and Death notices, and the Ancestors site are free to view.

Yes. Educational and corporate Premium Content subscription information is displayed here. For more information, please email corporate@irish-times.com

No. We currently do not offer discounts to any of these groups.

You may pay for your subscription online by credit card (Visa, Maestro) or debit card (Laser and Switch) only. The 24 hour subscription payment via SMS will be charged to your mobile phone. The charge is effective upon delivery of the access code.

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We do not offer any refunds. Please refer to the Terms and Conditions of use agreed to when subscribing.

For your convenience, you can choose to automatically renew your annual subscription to ireland.com at the end of the subscription term. This service is provided to ireland.com subscribers to ensure uninterrupted access to Premium Content. This is an Internet-based equivalent to traditional standing order and direct debit facilities. To confirm the auto-renewal date of an active subscription please log in to My Account.

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You will be able to renew your subscription from 30 days prior to the account expiry by logging in at My Account and selecting ‘Renew’. To resubscribe to 24 hour access text DAYSUB to 57802 from an Irish mobile or text DAYSUB to 81108 from a UK mobile.

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Yes. Yes, the Premium Content Plus subscription gives you access to previous editions of The Irish Times back to 1859. Alternatively, an archive of the last 10 years' content is available with the Premium Content subscription. You can search the archives by keyword, section and/or date range. The Irish Times also hold recent print editions of The Irish Times and can be contacted on +353 1 675 8000.

Yes. Send your letters to the email address below. In order for it to be considered for publication, please note that you must follow these guidelines:

• Please include telephone numbers (day and evening), along with full postal address
• Letters may be edited for length and clarity
• Anonymous or pseudonymous letters will not be published
• Copies of letters to a third party will not be published
• We regret we are unable to acknowledge unpublished letters

See our guidelines for writing to The Irish Times.

Send your letters to:
Email: lettersed@irish-times.ie
Fax: +353 1 6719407
By Post: Letters to the Editor
The Irish Times
The Irish Times Building
PO Box 74,
24-28 Tara Street,
Dublin 2

The Property section article content is updated on a weekly basis from The Irish Times Property supplement which appears in the print edition every Thursday and from the Commercial Property supplement, which is published on Wednesdays. Classified advertisements are located at http://www.nicemove.ie

The Business section article content is updated on a weekly basis from the Business This Week supplement which appears in the print edition every Friday. Classified advertisements are located at http://www.nicemove.ie

Yes. The birth, marriage and death notices are located at http://www.ireland.com/notices

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You can place a link from your web site to ours, but we request that you include a credit to ireland.com/The Irish Times and a link to our home page at: http://www.ireland.com For further information on our copyright, please click here.

Information on Irish genealogy can be found in the Ancestors section of ireland.com. You can trace the roots of your surname, pinpoint your place of origin and get a personalised guide to the records relevant to your ancestors.

You will find information on advertising online and in the print edition in our Advertisepages.

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The recipient is sent a link to view their E-Card. They can click on the link or copy and paste it into their Web browser's address line.

You can pay for your ireland.com subscription gift voucher via Credit Card (Visa and Maestro) and Debit Card (Laser/Switch) only.

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We do not offer refunds, as per the Terms and Conditions agreed at registration. If you have problems accessing the site or using our services, please e-mail our customer support team at tech@irish-times.com

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The recipient should go to the following link http://scripts.ireland.com/user/gift and enter their token number information. They will then be prompted to register for the premium service that you have selected.

Customer support is available via email to services@irish-times.com, or by phone at +353-1-675 8065, Monday to Friday 9am to 5pm GMT.

If you have any query about ireland.com premium gift subscriptions, please e-mail services@irish-times.com with details.

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Internet Explorer 6

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Internet Explorer 5 for Macintosh

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Internet Explorer 4

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Netscape 6 and 7

Select the "Edit" option from your browser's menu, then go to "Preferences..." which will open a new window. Choose "Privacy & Security" from the left-hand category list, which will expand to show a further sets of options. Select "Cookies" from these new options. In the right-hand side of this window you have a choice, you may set any of the following...

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Once you confirmed the above, click the "OK" button.

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• Internet Explorer 6
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Internet Explorer 6

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Internet Explorer 5

Select the "Tools" option from your browsers menu, then go to "Internet Options" which will open a new window. Choose the "Security" tab, then click on the "Internet" web content zone. Adjust the security level and click "Apply", or click on "Custom Level" and scroll down to "Cookies" and choose one of the two options, then click "Okay" followed by "Apply".

Internet Explorer 5 for Macintosh

Select the "Edit" option from your browsers menu, then go to "Preferences" which will open a new window. Choose the arrow icon beside the "Receiving Files" option from the left-hand scrolling list, such that it points downwards - displaying a further list of options. Click on the "Cookies" option. Check the "When receiving cookies" option on the right-hand side of the window and choose one of the options. Furthermore, in the list of servers you may list a particular site and disable cookies from that site alone. Finally click "OK" to save your settings.

Internet Explorer 4

Select the "View" option from your browsers menu, then go to "Internet Options" which will open a new window. Choose the "Advanced" tab, then scroll down to the section on "Security". Under this area choose one of the three options to regulate your use of cookies. You should now click "Apply" in the bottom right of the current window, followed by "Okay".

Netscape 6 and 7

Select the "Edit" option from your browser's menu, then go to "Preferences..." which will open a new window. Choose "Privacy & Security" from the left-hand category list, which will expand to show a further set of options. Select "Cookies" from these new options. In the right-hand side of this window you have a choice, you may set your preferences for cookies. Once you set your preferences, click the OK button

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Select the "Edit" option from your browser's menu, then go to "Preferences..." which will open a new window. Choose "Advanced" from the left-hand category list. In the right-hand side of this window you have a choice of cookie settings. Once you have confirmed the above, click the OK button.

The Digital Edition is an exact electronic copy of The Irish Times newspaper in the format of the print issue. It looks the same as the printed edition and has additional interactive features such as a search facility, bookmarking tools and the following SmartNavigation features:

• Table of Contents: Section by section list of articles
• Article Text View
• Article Jumps: Quick link to the rest of the article
• Article Printing
• Instant Translation: Ten major foreign languages available

Each day's digital edition is available by 6am GMT each morning.

Yes, back issues of the Irish Times dating back to May 2004 are available to purchase. As part of term subscriptions, 30 days of Digitial Edition archives are available.

The Digital Edition is available to view online at www.ireland.com/digitaledition or offline by using the PressReader, which is also available at the same address. Viewing the Digital Edition online requires no additional software and it is compatible with Windows and Macintosh systems. To install the PressReader for offline reading or to download the newspaper after the PressReader has been installed, please click on disk icon in the toolbar at the bottom of the page.

The PressReader is a platform for offline reading. The PressReader allows you to download publications to up to three computers. To install the PressReader, please click on the disk icon in the toolbar at the bottom of the page.

Two system requirements for PressReader installation are:

• Your computer operating system must be Windows 2000 or Windows XP.
• You must have free Adobe Reader 7.0.5 (or higher) or the commercially-available Acrobat Professional 7.0.5 (or higher) installed. If you do not have either one of these installed, or if your installed version is earlier than 7.0.5, please obtain the latest version by visiting www.adobe.com

The PressReader download size is 9MB. We recommend a Broadband Internet Connection of at least 128 kbps to download the PressReader.

To search for a word(s) in the newspaper click on the Search tab on the right hand side of the online edition and enter your search query. At present it is not possible to perform a search in the PressReader.

Yes, you can print the publication using the print icon in the toolbar at the bottom of the screen.

We offer varying subscription options, including a single copy for Eur1.60 and an annual subscription for Eur170. The frontpage of the most recent issue is available without registration/subscription. Payments are automatically renewed upon expiry (with the exception of one-week and single/back copy purchases).

You may pay for your subscription online by credit/debit card (Visa, Visa Electron, Maestro, Laser, Switch, Solo and JCB).

A link to register for a 3-day free trial is available on the left hand side of the Digital Edition homepage at www.ireland.com/digitaledition Alternatively, click on any page other than The Irish Times Digital Edition frontpage and you will be directed to the sign-in page. Click 'Subscribe' under 'New user' and complete the required fields to initiate your one-time, free 3-day trial.

Click on the 'My Account' icon in the top right hand corner of the screen. After signing in click on 'Payment history'. You can also print your credit/debit card receipt there.

If you need to cancel your term subscription to The Irish Times Digital Edition, please send an email to the Customer Support Team at irishtimes@newspaperdirect.com at least two business days before your current subscription is scheduled to renew. We will immediately process the cancellation and send you a confirmation for your records

For further information or technical assistance please visit the Customer Support pages at www.ireland.com/digitaledition or email irishtimes@newspaperdirect.com

The News Digest is an email containing summaries of the top stories from The Irish Times, delivered to your email address 6 mornings a week. The top stories are free to view and subscription is required to retrieve the full text of Premium Content articles.

Some email clients are not compatible with the format we use in our News Digest and display the text-only version instead of the HTML version (which includes images). For example people using Outlook 97 or Outlook 98 will see the text-only version, with some HTML and image attachments by default. People using Eudora 5.x will only see the text-only version. However all three of these email clients are capable of viewing the HTML version. So if you know that your email client supports HTML emails then either email lists@irish-times.com with a subject line of 'set news.digest html' or use the following email URL: lists@irish-times.com?subject=set news.digest html

The News Digest is sent before 6.00am (GMT) every morning excluding Sundays. If you do not receive the News Digest then you should check with your organisation's IT staff or email provider to ensure that the News Digest hasn't been blocked or incorrectly flagged as junk mail, and not delivered to your email account. For example if you are using Hotmail and set your Junk Mail Filter to anything higher than default then you may not receive our News Digest email. However, in the case of Hotmail (and some other email systems which have anti-spam features) you may add our News Digest email address (news.digest@irish-times.com) to your list of known Mailing lists to ensure daily delivery of the News Digest.

You can receive text-only versions of the News Digest by either emailing lists@irish-times.com with a subject line of 'set news.digest txt' or by using the following email URL: lists@irish-times.com?subject=set news.digest txt

To subscribe to News Digest please go to www.ireland.com/newsdigest/ and enter your details.

You can tell us to stop sending the digest to you by either emailing lists@irish-times.com with a subject line of 'set news.digest nomail' or by using the following email URL: lists@irish-times.com?subject=set news.digest nomail

Then when you come back from holidays you can switch on receipt of the News Digest again by either emailing lists@irish-times.com with a subject line of 'set news.digest mail' or by using the following email URL: lists@irish-times.com?subject=set news.digest mail

You can unsubscribe by emailing news.digest-unsubscribe@irish-times.com. If none of the information provided above has resolved your particular issue then please contact us via email at enquiries@irish-times.com.

The Irish Times Frontpage Sales service provides unframed or framed copies of the front page from any historical Irish Times edition, dating back from 1859 until present day.

It is not currently possible to view an electronic copy of a frontpage online. It is possible to access past editions of The Irish Times on microfilm. For a list of microfilm stockists please contact the Customer Service Team.

If the date you require falls on a Sunday, it will not be available as The Irish Times is not produced on Sundays. An alternative is to choose another significant date, such as a first birthday or a 21st birthday.

From 1859 to the early 1940's frontpages primarily contained adverts. The principal news page varied between pages 3 to 9. In such cases the first page of editorial content will be provided as it will contain the key head stories for that date. While the masthead will not be in place, The Irish Times title, page number and date will appear at the top of the main editorial page.

All frontpages are copyright of The Irish Times and are for private use only. They must not be reproduced, copied, published nor used for any commercial purpose.

You can place your order through our online request form by clicking here. Alternatively, you can email or call the Frontpage Sales team on +353 (0) 1 675 8065.

Orders are processed Monday to Friday only. Orders are processed within 5 working days. If your order is urgent or required for a specific date, please contact us.

1859 - 1969:
Full size: (23" x 16" / 58.5 cm x 40.6 cm)

1970 - present date:
Full size: (23" x 16" / 58.5 cm x 40.6 cm)
Half size: (16" x 11" / 40.6 cm x 27.9 cm)

ireland.com recommends the full size for authenticity and quality.

Yes, our printing partner, Photocare, offer a framing service. When placing your order please specify if you would like the frontpage to be framed.

A copy of The Irish Times frontpage from your chosen date. The finish of the frontpage is photoweight paper.

* Full size is the same size as today's frontpage.
** Half size is approximately the size of today's frontpage folded in two.

Payment must be made in advance by credit/debit card only by phoning +353 1 675 8065.

Only unframed Frontpage Sales orders can be delivered. Orders are delivered by standard post. ireland.com accepts no responsibility for any loss, damage or delay due to delivery. Please allow extra time for postal delivery.

Unframed orders can be delivered by standard post or collected. All framed orders can only be collected. Orders will be available for collection from Photocare, 31 Lower Abbey Street, Dublin 1. Ph: +353 (0) 1 8786669.

Directions: Coming from O'Connell bridge onto O'Connell Street, take the first right on to Lower Abbey Street. Photocare is located on the right hand side of the road beside the Luas stop. (Click here for a map)

Couriers must be organised by the customer to collect from Photocare directly. The customer must inform Photocare that they are sending a courier to collect their Frontpage Sales order, ph 00 353 1 8786669

ireland.com accepts no responsibility for any loss, damage or delay due to delivery.For all enquiries please email us.

With ireland.com's Premium Email service, you get a completely unique email address - yourname@ireland.com. This is a premium web-based mail service, which features a host of benefits. Your account gives you 40mb of email space and further space for storage in the File Cabinet feature. There is built-in anti-spam filtering and an automatic anti-virus tool, and with our zero-tolerance for spam policy, your account should receive a very low level of spam email. Other features include a calendar and an address book, which is fully import- and export-capable. If desired, you may avail of POP3 or IMAP access to read your email and SMTP to send your email on an external mail client such as Outlook, or use the auto-forward feature to send email to an alternative address. And, of course, you will receive friendly and efficient Customer Service response via email.

Please Subscribe to register for your ireland.com account. The field 'username' refers to the prefix of your email address (the suffix will always be '@ireland.com'). If your choice is not available, the system will suggest some alternatives.

Yes. You will receive reminder emails and reminder messages on logging into your account from 30 days prior to the expiry of your subscription.

Log into My Account, click on the 'Renew' button and follow the renewal process.

To attach a document to your email:

• In the Compose section of your mailbox click the "Attach" button to open the attachment window.
• Click the "Browse" button and locate the file you wish to attach, then click "Open".
• Click the "Attach" button and once the file appears in the box under Step 2, click "Done".

When you send your e-mail, the attachment will be sent along with your message.

Select "Options", then "Preferences", look for the option to "Save copy of outgoing mail in sent folder", tick the Yes option, and click on "Update".

You can change the name that appears on outgoing e-mails, by changing the "First Name" and "Surname" in the section under "Profile Information" in 'Options'.

You can change your password for your account by clicking Change Password in the My Account section of the site.

There are several things you can do to reduce unwanted spam:

• Increase the filter sensitivity level of ireland.com's Junk Mail Filter on your account. The Junk Mail Filter is an email protection service that prevents unsolicited commercial email (spam), or messages containing malicious codes (viruses), from reaching your mailbox. It provides a range of options that allow you to set the degree of tolerance the system uses for filtering your email. It also has features that ensure that legitimate messages reach your mailbox instead of being accidentally blocked (a.k.a Safe Lists). Please consult the 'Help' menu on the left hand-side navigation bar in your ireland.com inbox for more information.
• You can help us to improve our spam protection system by reporting messages as spam using the 'This is Spam' button. This will send a copy of the message to the Abuse Team and will delete the message from your mailbox. If you use an external email client, such as Outlook, then please forward the email to abuse@ireland.com and remember to include the full headers.
• Make sure you know what you are agreeing to when filling in online forms (e.g payments, questionnaires, competitions etc). If you 'publish' your email address on any site that does not guarantee your privacy, the address may find its way on to any sort of marketing list, including those of offensive spammers.
• Be careful about posting your email address in messages to online forums or newsgroups. Again, even with controlled access to a supposedly secure online environment, any forum where others can view your address makes it vulnerable as a potential spam target.
• Never respond to offers to be removed from mailing lists that you have not signed up for. Your response will only serve to confirm to the spammer that you have a legitimate email address which they can 'hit' with spam.

If you require more information on spam, or would like to review our email provider's anti-spam policy, please visit http://www.outblaze.com/antispam Relevant article: Why Am I Getting All This Spam?

• If you are using Outlook open the email message in question and go to View, then Options. Select all of the text in the 'Internet Headers' area and copy the text.
• If you are using Outlook Express open the email message in question and go to File, Properties, Details and 'Message Source'. Select all of the text in the 'Message Source' area and copy the text.

Paste the text into a new message and send it as you would normally.

ireland.com's Junk Mail Filter is an email protection service that prevents unsolicited commercial email (spam), or messages containing malicious code (viruses), from reaching your mailbox. It provides a range of options that allow you to set the degree of tolerance your systems uses for filtering email. It also has features that ensure that legitimate messages reach your mailbox instead of being accidentally blocked.

The Junk Mail Filter can be found by clicking on the link on the left hand-side navigation bar in your ireland.com email account. The filter sensitivity level allows you to set the sensitivity level when filtering incoming emails. The sensitivity of the system varies from off, to low (default), to high, to strictly accepting only messages from email addresses specified in your Safe Lists. The Block List is a list of email addresses or domain names from which you don't wish to receive email.

You can set how often you want your junk mail to be automatically deleted by clicking on the Junk Mail Deletion link on the the anti-spam page.

The anti-spam filter is a folder where messages designated as junk mail are sent. This allows you to go through your list of filtered messages to check if valid messages have been mistaken for spam and quarantined. Using the various message handling options, you may choose what you want to do with the filtered message(s).

The Notes is a folder where announcements about the Junk Mail Filter are stored. Other announcements regarding your anti-virus and anti-spam services will be delivered to this folder. Please consult the 'Help' menu on the left hand-side navigation bar in your ireland.com inbox for more information.

You can sort your mail by sender, subject, date or size. Simply click on one of these headings and your mail will re-sort accordingly. Click twice to sort the mail in the opposite direction (e.g starting from earliest date, or latest date).

Some mail clients do not recognise read receipts. Also, depending on the mail client, message recipients can choose not to send read receipts, even when they are requested.

An account with POP3 or IMAP access allows you to access mail through an external e-mail client such as Outlook, Eudora, or Netscape Mail. In simpler terms you can download and read ireland.com e-mails via Outlook Express or other similar e-mail software packages.

You can use either mechanism to read your e-mail but one mechanism (POP3) downloads your e-mails to your PC, whilst the other (IMAP) leaves your email on the ireland.com server and makes a copy to your email client. You should only use one of these two mechanisms to access your emails.

Please configure your email account settings as follows for POP3 or IMAP access.

If you are using IMAP then the settings are...

• Incoming IMAP server: imap.ireland.com
• Outgoing SMTP server: smtpx.ireland.com
• Account name: username@ireland.com
• Email address: username@ireland.com

And if you are using POP3 then please use...

• Incoming POP3 server: pop3.ireland.com
• Outgoing SMTP server: smtpx.ireland.com
• Account name: username@ireland.com
• Email address: username@ireland.com

SMTP allows you to send email through an external email client such as Outlook.

In your email client configuration settings under the 'Outgoing Mail Server' settings ensure that 'My server requires authentication' is selected. Then select 'Logon Using' and insert the account/user name: 'username@ireland.com'.

You can download and save all your email messages to another location by using either POP3 or IMAP connectivity

Yes. Your overall space for storing received emails, including all folders in your account, is limited to 40mb. Futhermore each email, whether it is being sent or received, can be no more than 4mb in size.

The Desktop Email Alert is an icon, which, once activated, sits on the bottom right corner of your screen in the taskbar system tray. It informs you of the arrival of new messages into your mailbox even if you are not logged on to your ireland.com email account. Double-clicking on the icon will launch a Web browser and take you to the login page where you can log in to check your mail. Please note you must be connected to the Internet in order for the desktop email alert to function.

Simply click on the "Desktop Email" link on your email account login page. The download involves a few easy steps, just click OK and agree to the conditions as set out in the Licence Agreement and the feature will be downloaded in a few moments.

The Desktop Email Alert either flashes a white envelope in your system tray, or a window pops up to let you know that you have new mail. You can choose how you would like to be notified by setting your preferences. To do so, right-click the Desktop Email Alert icon and select "Preferences...", then either check or uncheck the "Display pop-up window when new mail arrives" checkbox. The white envelope will stop flashing after you have read your mail.

The ireland.com Address Book allows you to store all your contact information in one place. You can create personal or group contacts, and maintain distribution lists for mailing to multiple recipients. The address book also has an import/export function, and contact details may be transferred between your ireland.com account and external mail clients such as Microsoft Outlook or Netscape.

To import contact details from other sources such as Microsoft Outlook or Netscape, you must first save the contacts as CSV (Comma Separated Values) files or LDIF files. For more details on this, please refer to the Help feature for these products, or contact their Help Desk. After you have saved the file in this format, click on the Import/Export link in the ireland.com Address Book and use the "Browse" button to locate the required file. Click the "Import" button. All the contacts in the file will be imported to your personal address book.

To export the contact details, choose the type of format you wish to export the details in and click "Export". You will then be prompted to open the new file, or save it to your computer. If you would like to export the contact details to another email client such as Microsoft Outlook or Netscape, again please refer to the Help feature of these for further information.

A standard Premium Email account costs Eur 30 for an annual subscription. A 2 year subscription costs Eur 55. A student account costs Eur 20 and a subscription for a charity costs Eur 20.

Yes, you can avail of a discount of Eur10 off the regular price of Eur30 for an annual subscription. Proof of student or charity status is required. Please contact the Customer Service team at services@irish-times.com or +353 1 675 8065 for further details.

Please contact the Customer Service team at services@irish-times.com or +353 1 675 8065

You can pay for your subscription online with Maestro, Visa, Laser or Switch cards. We also accept cheques and money orders.

ireland.com's payments provider, WorldPay, uses state of the art security tools and techniques to ensure that your payment is completely secure. When you enter your credit or debit card details, a secure link is set up between your browser and WorldPay. If you require more information please visit http://www.worldpay.ie.

You can choose to pay by cheque or money order by following the online subscription/renewal process and selecting this payment method.

For your convenience, you can choose to automatically renew your annual subscription to ireland.com at the end of the subscription term. This service is provided to ireland.com subscribers to ensure uninterrupted access to Premium Email. This is an Internet-based equivalent to traditional standing order and direct debit facilities.

To confirm the auto-renewal date of an active subscription please log into My Account

Your auto-renewal agreement can be cancelled by visiting our payment provider, WorldPay, at https://support.worldpay.com/shopper/ altering your account settings. Please refer to your WorldPay transaction receipt, which you received by email upon subscription, for details of your WorldPay account (a WorldPay account is created for you when you subscribe to ireland.com). Your subscription will then expire rather than automatically renew.

Yes, auto-renewal is optional. Upon registration you are given the choice to auto-renew your subscription.

To change your billing details visit our payment provider, WorldPay, at https://support.worldpay.com/shopper/ and alter your account settings. Please refer to your WorldPay transaction receipt for details of your WorldPay account (a WorldPay account is created for you when you subscribe to ireland.com).

The password is case sensitive. Ensure that you are typing the correct combination of capitals and lower case characters.

There are a number of possible reasons, the following being the most likely:

• This issue may be caused by our account security system. If the time or date set in your computer is "later" than your local time, the system believes that you have been logged in for an excessive period and automatically logs you out. This security feature is designed to ensure that an unattended account does not remain indefinitely active, potentially allowing unauthorised access to the account. Please check the time and date settings on your computer and correct them if necessary.
• Possibly your Internet browser is not accepting session cookies. Please refer to our document to enable cookies. This page includes instructions on how to enable cookies for a number of popular browsers and versions.
• Your browser may be storing an old version of the email page. This is called 'caching'. To 'Empty Cache', go to 'Tools' and select 'Internet Options'. Under 'Temporary Internet Files', click the 'Settings' button. In the 'Setting' dialog box, click on 'View Files', then delete all files from the 'Temporary Internet Files'. For an immediate complete refresh of your screen, hold down the Control key and press F5.
• It may be due to a saved password. To 'Clear Saved Passwords', go to the 'Tools' menu, select 'Internet Options', then 'Content', then 'AutoComplete' and click 'Clear Passwords'. (Note: this will clear all saved passwords, not just your ireland.com password).

If any of your queries have not been answered above, or you would like additional information on any points, please contact: emailsupport@ireland.com

The Irish Times Photosales service provides printed copies of photographs taken by Irish Times photographers. The online Photosales archive allows you to browse or search over 135,000 images. Over 100 new photos are added each week. The images date back to September 2001, and a substantial number published before that date are also available. Our archive also contains a selection of unpublished images. You will not find images from wire services (e.g. Reuters, Getty), freelance photographers, or privately owned photos. If you require such an image, please contact us as we may be able to provide you with source contact details.

At the time of the site's launch there were over 135,000 images, and that number will increase daily.

The photos from each days paper will be uploaded by 7am each morning.

Yes, to purchase a photo you are required to register your details, including postal address, which will be used for delivery.

To register, click here and complete the online form

Enter a search query (by keyword, page, photographer or date) or browse the Over the Years section. More information on searching is available here.

All photographs are copyright of The Irish Times and are for private use only. They must not be reproduced, copied, published nor used for any commercial purpose without written consent. For any queries please email us.

There may be several reasons.

• For copyright reasons we can only sell photographs taken by Irish Times photographers. For other photographs please contact us as we may be able to provide you with source contact details.
• For a comprehensive guide to searching click here.
• Only a limited number of unpublished photos are available.
• It may be that the image was published before September 2001, in which case it may not be in our archive.

It is possible to search by keyword, page, photographer or date. A comprehensive guide to searching is available here.

No, the logo in the bottom left-hand side of each image will not feature on the photo you receive. This is an electronic copyright watermark which is only present online.

To see a larger version of a photo, click on the image. To order a photo, click the 'Add to Basket' button and choose the size and number you wish to order. Your basket contents will be displayed and you will see a thumbnail of the picture, to confirm that you are ordering the right one. You may continue to shop or proceed to the checkout and the payment pages. When you wish to pay click on Basket / Checkout and proceed to the payment pages.

The photos are produced with a high quality resolution and a gloss finish. Please note that the thumbnail images online are of a lesser quality than the developed photograph.

It is possible to change the delivery address during the payment process.

We do not provide a framing service.

To cancel an order, please contact us. If the order has been processed it will not be cancelled.

To check the status of an order, please sign-in and click on Order History. Previous and current orders you have placed will be displayed.

Photos are delivered by standard post.

Orders are processed Monday to Friday only. Photo orders are despatched within 48 hours. Please allow for the approximate delivery times below:

• Ireland: Within 3 working days
• UK: Within 1 week
• Rest of Europe: Within 2 weeks
• Rest of World: Within 3 weeks

If your order is urgent or required for a specific date, please contact us.

Individual Prints:

• One 12 x 8 €25
• One 15 x 10 €37

Multiple Prints:

• Three 12 x 8 €55
• Five 12 x 8 €70
• Ten 7 x 5 €60

Combination Prints:

• One 12 x 8 plus four 7 x 5 €55
• Two 12 x 8 plus two 7 x 5 €60
• Two 12 x 8 plus four 7 x 5 €70

Prices include VAT. The delivery charge will be calculated when you go to the checkout

You can pay for your subscription online with Maestro, Visa, Laser or Switch cards. We do not accept any other form of payment, including cheques, bank drafts or cash.

ireland.com's payments provider, WorldPay, uses state of the art security tools and techniques to ensure that your payment is completely secure. When you enter your credit or debit card details, a secure link is set up between your browser and WorldPay. If you require more information please visit http://www.worldpay.ie.

No. ireland.com can only accept online payments for photographs. For your convenience, we accept Maestro, Visa, Laser and Switch payments.

For all enquiries please email us.

In response to the customer survey in May 2006 and following further market research, changes have been made to ireland.com in order to improve the customer experience as you browse through the site. In addition to the new design and layout, improved features and technology have been incorporated across the site.

Below is a selection of the new features available on ireland.com:

Navigation

• A uniform navigation bar on the left of every page ensures that top-level sections are accessible from any part of the site.
• Tabs across the top of pages provide navigational links specific to each section.
• New tools, specific to each section, are available on the right hand side of pages.
• The article archive of 10 years can be searched using the search tool at the top of every page.

Premium Content

• Each Premium Content article is now indicated by a "P" and you are given an opportunity to read an abstract of an article before choosing to login or subscribe.

Breaking News

• Breaking News articles are now free to view.
• The breaking news ticker contains the most recently published breaking news item.

In Focus

• All in-depth coverage of major news and sports events can be accessed from one place, In Focus. Full text of reports, such as Tribunal Reports, are also accessible.

We hope you enjoy the fresh new design and features and to experience a number of the new features please take a tour.

Breaking News articles are now free so that readers can view a sample of the range and diversity of news available on ireland.com. Premium subscribers have access to our 10 year archive and daily Irish Times content, among other services and content. Avail of our Breaking News Alert email, which is a lunchtime roundup of breaking news 5 days a week.

Premium Content

Each Premium Content article is now indicated by a "P". To login click on a Premium Content article.

Premium Email

The left hand side navigation bar contains a link to Premium Email. A link is also accessible on the right hand side of the homepage.

The My Account is accessible from the login pages. This area allows you to update your profile, change your password and request a password reminder.

New navigational links and tools are intended to present a simple and clear structure across the site, from top-level areas to sub-sections. The global navigation bar on the left hand side contains links to the top-level sections of the site and is available on every page.

The new tabs at the top of pages provide navigational links that are specific to the section that has been selected.

The new design is optimised for a screen width of 1024, which is the setting of most modern monitors. This allows for the provision of more content and images on each page and assists in keeping the "look and feel" clear and uncluttered.

In Focus is dedicated to in-depth coverage of major news and sports events locally and worldwide, such as The War in Iraq and The Ryder Cup 2006. Full text reports, such as Tribunal Reports are also available from this area. You can access both current and archived sites through In Focus.

As the Crossword and Sudoku are part of The Irish Times, they are now available from within The Irish Times section. A link on the right hand side of the homepage is also provided.

The Article Index is a link to a list of all article titles that were published for each day of the most recent week. Each title links to the full article text.

The Weekly Index contains direct links to the most recently published weekly supplements, editions and columns.

The Archive calendar allows you to select the newspaper and breaking news articles of that day.

The News Poll sits on the right hand side of the ireland.com homepage and the Breaking News page.

The Front Page and TV guide PDF files can be downloaded from the right hand side of the The Irish Times section.

The page addresses are not changing and you will still be able to access your bookmarked pages.

The text size can be changed using the new text size tools in the top right hand corner of every page.

A subscription to ireland.com Premium Content Plus gives you access The Irish Times newspaper (including Crosswords), and special interest sites such as Sport, Technology, Business and Education. You will have complete access to the searchable archive of articles dating back to 1859, the first year of publication. Non-subscribers will only have limited access to these areas. There is a week's delay from publication of the paper and that paper being uploaded to the digital archive.

You will be reminded with emails and/or messages at login when your account is due for renewal. These reminders will include links to the renewal area in 'My Account'. If you have purchased an auto-renewing subscription you will receive emails before a renewal payment is processed. You will not be reminded of expiry if you have purchased a 24 hour subscription.

When your subscription is due for renewal it will be possible to upgrade from Premium Content to Premium Content Plus by following the renewal instructions. To upgrade before your renewal is due please contact Customer Services at +353 1 675 8065 or at services@irish-times.com for assistance.

Type one or more search terms (the words or phrase that best describe the publication you want to find) into the search box, select other search parameters (e.g. date range), and click Search. The digital archive is not case sensitive.

Start with the basic search term that you are looking for. If you are looking for general information on the moon, try the word moon first. It is advisable to use specific search terms to refine your query; if you require specific information on the moon landing, enter the search moon landing.  To restrict a search further, include more terms, e.g. Apollo 11 moon landing.

The digital archive has been created from original copies of the newspaper, and you may find the age of the newspaper and quality of the originals may affect the searchability and results.

By default, the archive returns pages that include all of your search terms. There is no need to include "and" between terms.

Below is an overview of features that may assist you in your search:

• Phrase Searching: The use of quotation marks ( " ) finds documents containing the exact phrase entered in quotation marks. To specify something as a phrase, enclose it in double quotes (for example "George Bernard Shaw").
• Search Weighting: If you wish, you can give a higher weighting to more important words by placing a plus (+) sign in front of them. Similarly, less desired terms are preceded by a minus (-) sign; you can use the minus sign to remove all or most items containing a specific word. For example, to search for documents about manchester united but not about champions you would specify the following search string: +manchester +united -champions.
• Sorting Options: You can choose how you would like the results of your query to be displayed; by the closest match, newest or oldest articles.
• Refine Options: Your search results can be refined by newspaper/website section, date or by inserting additional words into the relevant field(s). You can also choose to exclude a section from the results. These options are available on the right hand side of the page.

The names by which some events are commonly known may be different to when they were first reported. For example, the First World War has been referred to the Great War, or the 1916 Rising has been reported as the Rebellion. Try to search using words that describe the event or that may have been used in reports. It may be useful to check other historical sources.
Please note that some spellings have also changed over time.
Examples:

• Barbadoes, now Barbados
• Buenos Ayres, now Buenos Aires
• Chili, now Chile
• Hooping cough, now whooping cough

Before the days of the telegraph and telephone, events were reported days or weeks after they took place because of the time taken for news to reach the newspaper.

In historical birth and death notices women were called by their husband's name e.g. Mrs John Murphy or Mrs Murphy. Children might not have been named in some birth notices, e.g. 'To Mrs Murphy a son'. The notice may have been published in a newspaper other than The Irish Times.

ireland.com's breaking news service is updated constantly from 6.30 a.m. until 10 p.m. daily. The Irish Times newspaper is published on the website each morning at approximately 4 a.m., Monday to Saturday.

Here's what to do:

Netscape Communicator 4.x

• Click "Edit" on the menu bar at the top of the window.
• Select "Preferences..." from the bottom of the pull-down menu.
• Select "Navigator" from the left hand panel.
• Click on the circle next to "Home Page" in the top right box.
• In the "Home Page" box, type our URL (http://www.ireland.com) in the text entry box.
• Click OK.

Microsoft Internet Explorer 4.x or higher

• Go to our URL (http://www.ireland.com).
• Click on "View" (Internet Explorer 4.x) or "Tools" (Internet Explorer 5.x) on the menu bar.
• Click on "Internet Options".
• Select the "General" tab.
• Click the "Use Current" button under "Home Page" and then click "Apply".

AOL Web Browser

• Add Starting Page as your start page by clicking "Preferences"
• Change the Home Page location to our URL (http://www.ireland.com).

Customer Support is available via email at services@irish-times.com We will endeavour to respond to your query within 24 hours, excluding weekends and bank holidays.

ireland.com is committed to your privacy. We do not pass any personal information about our customers to any third parties. Your email address will only be used by ireland.com, The Irish Times or selected advertisers to send marketing messages if you have chosen to opt in to our marketing database and specifically requested that we do send such messages. Please click here to read our privacy policy

The decision to charge for Premium Content is part of a growing trend amongst content-driven websites all over the world to introduce subscription models for premium services. Numerous other websites, including the Irish News, Salon.com, Financial Times, and the Wall Street Journal now charge for access to their online content. Some articles on the subject include:

• FT.com to charge for Premium Content
• Times to charge for online content
• UK Times to charge for online content
• ireland.com announce plans to charge

An annual subscription costs €395, while weekly or monthly subscriptions cost €26 and €65 respectively. A 24 hour subscription costs €10.

You may conduct searches in the text and digital archive areas for free, and view abstracts of the articles listed. However, to read the full content of the article subscription is required. For research purposes or one-off requirements the most suitable options are a 7 day subscription or a 24 hour subscription.

The ireland.com homepage, a number of the Irish Times articles, all Breaking News articles, special news-driven or feature sites, such as Rugby World Cup 2007, the Jobs, Property and Motoring sections, Sudoku, Birth, Marriage and Death notices, and the Ancestors site are free to view

Yes. Educational and corporate Premium Content subscription information is displayed here. For more information, please email corporate@irish-times.com

No. We currently do not offer discounts to any of these groups.

You may pay for your subscription online by credit card (Visa, Maestro) or debit card (Laser and Switch) only.

ireland.com’s payments are handled by WorldPay, who use state-of-the-art security tools and techniques to ensure that your online payment is completely secure. When you enter your credit or debit card details, a secure link is set up between your browser and WorldPay. If you would like more information, please visit http://www.worldpay.ie/.

No. ireland.com does not maintain any record of customers' credit card details.

What if I wish to receive a refund after my subscription has commenced?

We do not offer any refunds. Please refer to the Terms and Conditions of use agreed to when subscribing.

For your convenience, you can choose to automatically renew your annual subscription to ireland.com at the end of the subscription term. This service is provided to ireland.com subscribers to ensure uninterrupted access to Premium Content Plus. This is an Internet-based equivalent to traditional standing order and direct debit facilities. To confirm the auto-renewal date of an active subscription please log in to My Account.

Your auto-renewal agreement can be cancelled by visiting our payment provider, WorldPay, at https://support.worldpay.com/shopper/ and altering your account settings. Please refer to your WorldPay transaction receipt, which you received by email upon subscription, for details of your WorldPay account (a WorldPay account is created for you when you subscribe to ireland.com). When the agreement has been cancelled your subscription will expire rather than automatically renew.

Yes, auto-renewal is optional. Upon registration you are given the choice to auto-renew your subscription.

To change your billing details visit our payment provider, WorldPay, at https://support.worldpay.com/shopper/ and alter your account settings. Please refer to your WorldPay transaction receipt for details of your WorldPay account (a WorldPay account is created for you when you subscribe to ireland.com).

You will be able to renew your subscription from 30 days prior to the account expiry by logging in at My Account and selecting ‘Renew’.

If you do not seem to be able to renew your subscription, it is probably because it's not due for renewal yet. Your renewal period does not open until 30 days before the account expiry.

You can pay for your ireland.com subscription gift voucher via Credit Card (Visa and Maestro) and Debit Card (Laser/Switch) only.

There are a number of reasons why you may be having difficulty with access. Please ensure that you are using the correct login information. Note that the password field is case sensitive and these details should be entered exactly as they were at registration. If your problem seems to be cookie-related, please refer to our found documentation to enable cookies on your computer. If you continue to have problems, please email details of the issue to our Technical Support team at tech@irish-times.com

A cookie is a small piece of information stored at your browser to authenticate and authorise your browser and its current session to our systems. ireland.com use cookies to maintain your login sessions as well as keeping your preferences. Most browsers have the option of either accepting all cookies, showing an alert before accepting a cookie, or not accepting cookies at all. Our systems require cookies to be turned on and your browser must be set to accept our cookies. Instructions on how to enable cookies on your particular browser can be found here

When you log into ireland.com, our systems will automatically check your cookie settings and prompt you to enable them if they are disabled. If you would like to check this in the meantime, simply please refer to our cookie check page.

You will find comprehensive instructions for enabling cookies on most common browsers by refering to our documentation to enable cookies on your computer. If you are using an alternative web browser, please email the specification with a request for cookie-enabling instructions to our Technical Support team at tech@irish-times.com.